Josh Roseman: Writer, Voice Guy, Dad, Human

I was cool once, back in the 1990s, for about 15 minutes. I still look back on that time with great fondness.

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SIX OF THE BEST… ways to improve customer service in medicine

Posted on December 20, 2017 by Josh Roseman

Medical customer service is often not great. I came up with six ways to improve it.

Posted in column, nerdery public, nonfiction, six of the best, writing | Tagged co-pay, customer service, follow-up, free parking, health at every size, lab work, medicine, mychart, parking garage, phone tree, quest diagnostics, surgery | Leave a comment

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Josh Roseman: Writer, Voice Guy, Dad, Human

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